AIA Philippines

Connecting People In A Hybrid Working Set Up

AIA, the largest independent publicly listed pan-Asian life insurance group, had the challenge of staying connected amidst the new normal and finding new ways to foster two-way communication.

Finance

Workplace Collaboration

THE SITUATION

AIA has around 3,000 corporate employees and more than 6,000 agency leaders and advisors across the Philippines. With the different demographics, location and shift to digital, it was a challenge for everyone to stay connected amidst the new normal and find new ways to foster two-way communication.

AIA also wanted to increase their leadership visibility and transparency and build communities that would allow each employee to reach anyone and everyone in the organization, regardless of their job functions.

THE SOLUTION

FAST, TARGETED CONTENT DISTRIBUTION: Various groups were created based on location, division, and other functions to ensure the right employees will receive the right information at the right time

IMPROVED LEADERSHIP VISIBILITY: Workplace brings leaders closer to employees through live broadcasts, chats and allows them to show their personalities behind their titles

ENHANCED EVENT EXPERIENCE AND COMMUNICATIONS: Keeping all stakeholders updated about events, product launch, social groups, and best practices in one platform

RESULTS

AIA achieved an improved leadership visibility as well as
an enhanced communication experience among employees

-Chief Workplace Officer
AIA Philippines

" With Workplace, we have seen that we can now eliminate other channels that work and function similarly with Workplace. We can save time and save more using this new tool. What we love most is the automation of adding and deleting profiles in one click! "

Customers served! 0 % Overall Adoption Rate

Customers served! 0 Collaboration and Social Groups Created

Customers served! 0 Cross-Functional Connections Made

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